Your privacy is important, let’s defend it
One of our main goals is to protect privacy. Precisely for this reason we use the best available technologies, updating our systems constantly, to defend it adequately from any danger. Consequently, the processing of your personal data, such as name, address, e-mail and telephone number, will always be conducted in full compliance with the regulations set by the General Data Protection Regulation (GDPR). This web page aims to inform you about the nature, goal and purpose of the processing of personal data that we collect, use and process. We will also try, in the simplest possible way, to let you know what rights you can benefit from.
Who is the data controller
Cultura Italiana SRL
Via Castiglione 4 – 40124 Bologna (Italy)
Why we collect your personal information
The data are collected, subject to your consent, with the aim of always offering you the best possible service and respecting the regulations of our professional activity. For example to organize courses and lessons but also to be able to issue invoices and tax receipts. Some information can instead be used for statistical purposes to optimize your navigation on the site improving its security and speed.
How we collect your personal information
Your data is collected through operations performed, with or without the use of electronic tools, in one of the following ways:
Data collected automatically
While browsing information can be collected and stored in the site log files or transmitted to external services for data analysis, such as Google Analytics:
- Internet protocol (IP) address
- Type of browser
- Parameters of the device used to connect to the site
- Name of the Internet service provider (ISP)
- Visit date and time
- Web page of origin and exit
- Number of clicks on the pages of the site
This information is used to analyze visitor data and trends, improve site content and security. They are in no way traceable to your identity.
Data transmitted voluntarily
You can give us all or part of this data voluntarily when you request a service, post comments, or by contacting us by phone, chat, contact forms and email:
- name and surname
- email address
- residential address
- VAT number and / or tax code
- credit card number and / or current account number and / or IBAN
- company and headquarters
- social profiles
- geographic location
- any device password
This data is used exclusively to provide you with the requested service and is only processed for the time necessary for professional services.
The email address could also be used to send you promotional material if you are already a customer, then in the context of an existing business relationship. You can unsubscribe at any time the sending of such communications simply by contacting us. If you are not yet a customer, the sending of promotional material is subject to the collection of consent, revocable later.
Tax information is required in order to take advantage of our paid and billing services.
To whom your data are communicated
Personal information may be transmitted to external collaborators performing compulsory or instrumental functions to the performance of the service. Personal information can be transmitted to third parties to let them perform technical, logistical or other kind of activities on our behalf.
We could use suppliers to carry out certain activities, such as processing orders, delivering packages, sending traditional mail, analyzing data, providing marketing assistance, making credit card payments and providing customer services.
Suppliers only have access to the personal data which are necessary to perform their duties, and they don’t use the information for other purposes, they are also required to process personal data in accordance with the regulations.
This type of data is stored only for the period of time required to provide the service.
Personal information is not subject to disclosure in other cases, unless it is a legitimate request by the judicial authority and only in the cases provided by law.
For how long we store your personal information
The data is stored for the entire period necessary to provide our services and to comply with the regulations in force. You can contact us at any time to make us delete your information from our database, but we will still retain the necessary data to comply with legal obligations; for example to prevent fraud, solve legal actions, apply the terms of service contract and take any actions permitted by the regulations.
Refusal to communicate personal information to us
Sending us the requested data is necessary for us to carry out our services correctly. A possible refusal makes it impossible, with great regret, to be able to offer you our professional services.
Our site uses the following cookie categories:
Cookies in this category include both persistent cookies and session cookies. They allow us to distinguish between the connected users, preventing a service from being supplied to the wrong user and therefore resulting from an express request from the user, and are also used for security purposes of the site and of the users themselves. Without these cookies, the site, or some portions of it may not work properly. Cookies in this category are always sent from our domain, and no consent is required for them.
Cookies in this category are used to gather information on the correct use of the site and on the behavior of users for statistical analysis purposes, to improve the site and simplify its use. This type of cookie collects anonymous information on the activity of users on the site and the way in which they arrived at the site and the pages visited. Cookies in this category are sent from the site itself or from third-party domains.
This site also acts as an intermediary for third-party cookies, used to provide additional services and features to visitors and to improve the use of the site, such as buttons for social media. Some of these cookies are profiling, ie used by third parties to collect information on the behavior and interests of users in order to provide personalized advertising.
Refusal or revocation of consent to cookies
Disabling cookies may prevent the proper use of certain features of the site, in particular services provided by third parties may not be accessible, and therefore may not be viewable: for example YouTube videos or other video sharing services; social button social networks; Google maps.
Instructions for disabling cookies through the browser, and for the possible deletion of cookies already present on your device, are on the following web pages:
Apple SafariSafari for macOS Sierra: Manage cookies and website data using Safari
It is possible to find more information about cookies and how to manage them at www.aboutcookies.org.
Generally the tracking of the users does not involve identification of the same, unless you are already registered to the service and has also logged in, in which case it means that you have already expressed the consent directly to the third party at the time of registration to the related service (for example Youtube).
Our site integrates buttons for functionality related to social media. By clicking on the buttons related to social networks, for example by visiting our Facebook, Twitter, etc. pages or by sharing a service on these networks, personal data can be collected automatically. The information you provide to these platforms in public areas (for example, comments and sharing) can easily be read, collected or stored by other users of social networks. These data are not collected by us personally but by social media, so we are not able to control the actions of other users or the actions of the same networks. Your activities on these platforms are regulated by the privacy policies of the companies that provide them.
Our site uses links to the following social networks:
How we protect your data
To keep your personal information safe, we use technical and organizational measures to prevent unauthorized use but also their accidental loss or destruction. We provide access to your data only as strictly necessary, we also subject it to confidentiality restrictions and whenever possible on an anonymous basis. To keep your information we use only private and secure servers protected by antivirus and backup systems. We use SSL encryption certificates to protect data transfer.
Pursuant to articles 15-22 of the GDPR, as interested in your (and only yours) personal data, you have the right to:
- have information about the logic, methods and purposes of data processing
- access and request copies and details
- request correction
- request cancellation
- obtain the limitation of the way in which we process your personal information, within the limits established by the legislation for the protection of personal data
- oppose data processing where required by applicable law
- receive the data provided to the Data Controller in a structured format, commonly used and readable by automatic device
For the exercise of your rights you can contact the data controller of the Italian Culture, by e-mail or phone to the attention of the person in charge of protection of personal data. The request will be found in the shortest possible time and, in any case, under the terms set out in the GDPR.
For any complaints or reports on how we process your data, we will make every effort to respond to your concerns. However, if you wish, you can send complaints or reports to the authority responsible for data protection.